i-  Pre Collection Letter/ Reminder Letter

A  collection  letter  or  reminder  letter  allows  a  debtor/defaulter  to  save  face  much more  than  a  personal  telephone  call.  In  most  cases,  we  use  a  series  of  collection letters which have been approved by the respective client to request payment of the overdue account. Each subsequent letter should get progressively firmer.

 

ii-  Account Receivable Collections

Account Receivable Collections is the process of collecting a delinquent debt amount from  debtor/  defaulter,  usually  from  an  individual  or  even  corporate  entity.  We  are totally committed to providing the best quality debt collection services by utilizing the skills  of  our  highly  experienced,  persuasive,  persistent  and  professional  recovery officers and by using the latest debt recovery computer technology.

 

iii-  Skip Tracing

Skip  Tracing  is  a  process  that  uses  investigative  skills  where  we  work  closely  with corporate  agency  and  government  bodies  to  reestablish  communications  with transient debtors.

Skip  Tracing  is  the  single  most  important  process  employed  in  the  recovery  of delinquent receivables. We have the ability to trace debtors who have gone missing or  absconded  in  order  to  avoid  paying  debts.  By  organizing  all  available  bits  of information  regarding  the  debtor  on  our  computer  system,  we  are  able  to  develop effective  strategies  for  the  diligent  pursuit  of  negligent  debtors.  Once  the  debtor/ defaulter  have  been  traced  the  account  will  then  be  transferred  to  our  Recovery department for follow-ups.

 

iv- Field Visitation

We  have  access  to  a  range  of  experience  field  agents  to  compliment  our  debt recovery service and visitations are conducted in a professional manner. A personal visit to debtor/ defaulter work place or residence ensures that the best results can be achieved.  If  the  person  we  are  looking  for  is  no  longer  at  the  given  address,  our agent will canvass the immediate area for further information, and provide a detailed report.

 

v –    Attorney Services

Attorney Services are the collection of early accounts (as early as MIA 2) using the services of our legal partner . Using a variable pattern of both Letters of demand and phone  contacts,  made  by  our  officers,  debtors  are  newly  motivated  to  resolve  their outstanding  issues.  A  high-debtor  contact,  customer  service  oriented  approach  to legal collections is deployed, proven to generate significant payments from debtors.

 

vi – Dedicated Team

We can assure you that our team is at their best condition. We have provided trainings to our operation team which is our collector and admins to provide professional services to our client.

 

vii – Collection System

We were using Volare by Stampede Solution that known to be reliable and stable software to make sure our collection run smooth. We also have IT support incharge in maintaining our systems and software.